Service & Support
FAQ
搜索
How to add the infrared device such as TV,DVD and so on
Q: How to add the infrared device such as TV,DVD and so on, if there is no corresponding product brands and models in the code library of IR Repeater

A: Most brands and models of infrared equipment can be found in our code library. For the brands and models that are not in our code library, as long as you provide the specific brands and models , we can manually add it to our code library, then the infrared devices can be add successfully. Next time when you add the infrared device, you can choose the brand and model from the option we provide for you. In the future, our IR Repeater will also realize the function of automatic learning.
What is the product installation wiring situation?
Q: What is the product installation wiring situation?

A: Our products like TV and routers, you need to wire electricity.  The wire is inside or outside the wall depends on whether you reserve wiring space inside wall or not.
Why the wattage of RGB bulb is too low that can't satisfy the intense lighting
Q: Why the wattage of RGB bulb is too low that can't satisfy the intense lighting abroad?

A: Our RGB bulb is 9W with variety colors, you can adjust the color and brightness. Its brightness is relatively soft, only suitable for some rooms, if you want to make your room more brighter you can use a number of bulbs together. In fact, its main role is to create a different atmosphere by adjusting the color and brightness.
How to solve the problem of different voltage and socket at home and abroad?
Q: How to solve the problem of different voltage and socket at home and abroad?

A: Some products are directly connected power supply and other products are connected through the adapter. Products powered by the adapter will have the problem you referred. But we will equip different markets with different adapters to solve the problem of voltage and plug because the adapter has the effect of switching voltage.